Contact us

If you experience any problems when making your reservation, please contact us via Facebook messenger on the CTMA page.

Customer service

1 888 986-3278 (toll free)
418 986-3278 (local)

The reservations office is closed to the public until further notice. Customer service is open by phone during business hours (Atlantic time).

Business hours (Atlantic Time):
Monday:       9:00 a.m. to 5:00 p.m.
Tuesday:       9:00 a.m. to 5:00 p.m.
Wednesday:  9:00 a.m. to 5:00 p.m.
Thursday:     9:00 a.m. to 5:00 p.m.
Friday:          9:00 a.m. to 5:00 p.m.
Saturday:      9:00 a.m. to noon and 1:00 p.m. to 5:00 p.m.
Sunday:        9:00 a.m. to noon and 1:00 p.m. to 5:00 p.m.

CTMA

435, chemin Avila-Arseneau
Cap-aux-Meules, Québec
Canada G4T 1J3
Phone: 418 986-3278
Toll free: 1 888 986-3278
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Last minut Booking or for an emergency
If you need to make a last minute booking (in March) or for an emergency (medical appointment outside the islands and / or death of an immediate family member), please write us the details of the request emergency at This email address is being protected from spambots. You need JavaScript enabled to view it.
Please note that we only handle emergency demands.