Prince Edward Island / Îles de la Madeleine Ferry Sail with us to the islands

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Customer service

If you try to contact us:
- By phone : we receive a very high volume of calls. If the line rings busy, it means that all available phone lines are already taken.
- By Facebook Messenger: It is not possible to make a reservation. We receive hundreds of messages, we ask our customers to consult the information about the booking website.
- By email: It is not possible to make a reservation. We receive hundreds of messages, we ask our customers to consult the information about the booking website.


1 888 986-3278
 (toll free)
418 986-3278 (local)

The reservations office is closed to the public until further notice. Customer service is open by phone during business hours. Business hours (Atlantic Time):
Monday:       9:00 a.m. to 5:00 p.m.
Tuesday:       9:00 a.m. to 5:00 p.m.
Wednesday:  9:00 a.m. to 5:00 p.m.
Thursday:     9:00 a.m. to 5:00 p.m.
Friday:          9:00 a.m. to 5:00 p.m.
Saturday:      9:00 a.m. to noon and 1:00 p.m. to 5:00 p.m.
Sunday:        9:00 a.m. to noon and 1:00 p.m. to 5:00 p.m.

CTMA

435, chemin Avila-Arseneau
Cap-aux-Meules, Québec
Canada G4T 1J3
Phone: 418 986-3278
Toll free: 1 888 986-3278
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.


Last minut Booking or for an emergency
If you need to make a last minute booking (in February) or for an emergency (medical appointment outside the islands and / or death of an immediate family member), please write us the details of the request emergency at This email address is being protected from spambots. You need JavaScript enabled to view it.
Please note that we only handle emergency demands.

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Customer service 1 888 986-3278418 986-3278