Business hours (Atlantic Time):
Monday to Friday : 9:00 a.m. to 5:00 p.m.
Saturday and Sunday: 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 5:00 p.m.
435, chemin Avila-Arseneau
Canada G4T 1J3
Phone: 418 986-3278
Toll free: 1 888 986-3278
What should I do if I have a problem with a telephone reservation outside of opening hours?
Use our emergency technical support: dial 1 888 986-3278, dial 8 and leave a detailed message regarding your emergency. A member of our team will call you back as soon as possible to help you resolve the situation. Please note that we only process urgent requests for a booking modification / cancellation for a crossing that takes place in less than 24 hours.